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Tell us what you are trying to solve
Whether you are running a lab workflow, supporting a customer project as a dealer, or integrating a product into a ZEN-based environment, a rough description is enough to start. We read every message ourselves and come back with an honest assessment of what is possible.
Helpful to include
- What you are trying to achieve, or what is currently slowing you down
- Your microscope, hardware setup, or instrument (if known)
- Whether the need is in workflow automation, hardware integration, image analysis, or something else
- For workflow projects: rough volume, how often it runs, how many samples per session
What happens after you send this
01
We read it and assess whether it is something we can help with, and whether it makes sense to proceed.
02
If it looks like a fit, we schedule a short discovery call to understand the problem properly. No charge, no commitment.
03
After the call, if it makes sense to proceed, we write a proposal with a fixed scope and price. You decide whether to go ahead.